Profiles
Learn how to manage user profiles, including overview, import, export, and lists functionality.
What you’ll learn
- How to view and manage user profiles
- How to import profiles from external sources
- How to export profile data
- How to create and manage profile lists
The Profiles tab in HoodEngage represents a repository of data on both subscribed users (subscribers) and non-subscribed users (visitors).
To access Profiles, navigate to Audience > Profiles.
When you click on it, you will find the list of all profiles in a tabular form.
Profiles location overview
Above the table, there are search filter, option to search by channel, country and join date.
To view specific profile or unsubscribe it, click on the 3 dots next to the profile on which you want to perform these actions.
Unsubscribe profile
Also, on the same dashboard, in the top right corner, you will find options to Import, Export, or Add profile.
- For Import, supported formats are .csv and Excel.
- For Export, supported formats are .csv, XLSX, and JSON.
To add new profile, click on the Add profile in the top right corner.
Then, enter profile’s information next to the appropriate fields. Click Confirm to save the input.
Add single profile
Profile details
To learn more about a specific profile, click on it.