Mailgun email setup instructions

Follow these instructions to configure and send Mailgun email messages using HoodEngage.

Step 1: Create a Mailgun account

  1. Visit the Mailgun website and sign up for an account.
  2. Verify your email address to activate the account.

Step 2: Add your domain to Mailgun

  1. Log in to your Mailgun account.
  2. Navigate to Domains > click Add new domain in the top right corner.

Mailgun add new domain

Mailgun add new domain

  1. Enter your domain name and select your region. Click Add domain to complete the process.

Step 3: Verify your domain

  1. Follow the DNS instructions provided by Mailgun to verify your domain:
  • On the left panel, navigate to Send/Sending/Domain Settings/DNS Records
  • Add the TXT records to your domain’s DNS settings.
  • Add the MX records to your domain’s DNS settings.
  • In the top-right corner select Verify DNS settings.

Mailgun verify domain

Mailgun verify domain

  1. Wait for the DNS changes to propagate (this may take a few hours).

Step 4: Generate API keys

  1. Navigate to Dashboard > API keys.

Mailgun API key

Mailgun API key location

  1. Here are your API keys.

Mailgun API key

Mailgun API key

3 Copy your private API key.

Step 5: Configure Mailgun in HoodEngage

In your HoodEngage dashboard, navigate to HoodEngage Settings > Email in the top right corner.

Email setup location

Email setup location in the navigation

Here, you can see the overview of all your email configurations.

SMS setup overview

Email setup overview

Click on any existing email configuration to edit its details.

To set configuration as default, click on the Set as default button next to it.

SMS config set default

Email configuration - Set as default

Setting a configuration as default means that this configuration will appear first as an option when sending emails in Campaigns.

To add new email configuration, click on the Add email configuration button in the top right corner.

Add new email configuration

Add new email configuration

Fill out the integration name, switch the toggle button to Active, and choose Mailgun as provider.

Mailgun validate

Mailgun info & the Validate button

Fill out the neccessary information and click Validate.

Right below, you have the option to send a test email.