SendGrid email setup instructions

Follow these instructions to configure and send SendGrid email messages using HoodEngage.

Step 1: Setting up SendGrid

  1. Create a SendGrid Account
  • Go to SendGrid.
  • Sign up for an account or log in if you already have one.
  1. Generate an API Key
  • Navigate to the SendGrid Dashboard.
  • Go to Settings > API Keys.
  • Click on Create API Key.

SendGrid API key

SendGrid API key

  • Provide a name for the API key, e.g., “Ocamba Integration”.
  • Select Full Access and click Create & View.
  • Copy the API key and store it securely.

Step 2: Configure SendGrid in HoodEngage

In your HoodEngage dashboard, navigate to HoodEngage Settings > Email in the top right corner.

Email setup location

Email setup location in the navigation

Here, you can see the overview of all your email configurations.

SMS setup overview

Email setup overview

Click on any existing email configuration to edit its details.

To set configuration as default, click on the Set as default button next to it.

SMS config set default

Email configuration - Set as default

Setting a configuration as default means that this configuration will appear first as an option when sending emails in Campaigns.

To add new email configuration, click on the Add email configuration button in the top right corner.

Add new email configuration

Add new email configuration

Fill out the integration name, switch the toggle button to Active, and choose Sendgrid as provider.

Mailgun validate

Sendgrid info & the Validate button

Fill out the neccessary information and click Validate.

Right below, you have the option to send a test email.