Mitto SMS setup

Follow these instructions to configure and send Mitto SMS messages using HoodEngage.

Requirements

  • Access to an SMS service provider Mitto.
  • Acquired phone number(s) provided by Mitto with sufficient credit to send messages.

Step-by-Step setup guide

Use this shared guide to access HoodEngage Settings > SMS and open the Add SMS configuration form:

SMS setup overview

In the Add SMS configuration form, select Mitto as the SMS provider, then complete the following steps.

Specify the Mitto authorization details

  1. Once you have clicked on Mitto as the provider, the system will require the Mitto API Key to be provided and validated.

  2. Enter your SMS provider’s API key. The API key is located on your Mitto dashboard.

Mitto API key

Mitto API key

  1. Ensure the SMS provider account has enough credit to send messages.

Note

The Sender Name is currently read-only and defaults to ‘SMSinfo’. If you need to modify it, visit your Mitto dashboard and contact Mitto support at [email protected].

Sender name Mitto

Sender ID & Sender name Mitto

  1. Click on the Validate button in the bottom right corner to authenticate the configuration.

  2. After successful authentication, select the default number provided by the SMS provider.

  3. Choose the phone country code and specify the phone number to send a test SMS.

  4. Upon successful receipt of the test SMS, complete the configuration by clicking the Confirm button in the bottom right corner.