Twilio SMS setup
Follow these instructions to configure and send Twilio SMS messages using HoodEngage.
Requirements
- Access to an SMS service provider Twilio.
- Acquired phone number(s) provided by Twilio with sufficient credit to send messages.
Step-by-Step setup guide
Use this shared guide to access HoodEngage Settings > SMS and open the Add SMS configuration form:
In the Add SMS configuration form, select Twilio as the SMS provider, then complete the following steps.
Specify the Twilio authorization details
Once you have clicked on the Twilio as provider, the system will require Twilio Account SID as well as Twilio Auth Token to be provided and validated.
Enter your SMS provider’s Account SID and Auth Token details. Both Account SID and Auth Token are located on your Twilio dashboard.
Twilio account details
Ensure the SMS provider account has enough credit to send messages.
Click on the Validate button in the bottom right corner to authenticate the configuration.
Twilio validate button
After successful authentication, select the default number provided by the SMS provider.
Choose the phone country code and specify the phone number to send a test SMS.
Twilio send test SMS
- Upon successful receipt of the test SMS, complete the configuration by clicking the Confirm button in the bottom right corner.